SICOM

International Medical Insurance

SICOM's International Medical insurance in collaboration with OracleMed Health offers In-Hospital & Out-of-Hospital Benefit Plans. The plans are designed to cover all medical needs both Internationally and in Mauritius with a Global Network of over 3,200 hospitals with services on a cashless basis.

About this product

Our International Medical Insurance offers comprehensive In-Hospital Plans and Out-of-Hospital plans which can be tailored-made to fit your requirements.  Our In-Hospital plans cover both emergency and non-emergency hospitalisation cover. Plans can be designed to include treatment worldwide, in Mauritius, in your home country, in the country of temporary residence and/or South Africa.

Highlighted features
  • Customised Plans

    Benefit Plans will be tailormade to suit your needs

  • Underwriting for Group Plans

    No waiting periods for groups of more than 10 principal members

  • Tax Relief on medical premium paid

    Claim back on your annual medical premium

Product Features

Why opt for SICOM International Medical Insurance?

  • In-Hospital Benefits

    Benefits include all related In-Hospital Treatment & post-operative care. Travel & Accommodation costs are covered for the member to include Third Party Accompaniment. Emergency Evacuation costs are also included

  • Out-of-Hospital Benefits

    Personalized to suit your needs. Benefits are accumulated for Family where any excess outpatient funds not utilized by the member/s will be carried over into the renewal of the group for the next policy period

  • Customised benefits

    Plans can include customised benefits (i.e. Maternity, Chronic Illness cover etc)

  • Underwriting

    Groups of 10 or more principal members on a compulsory basis are able to join the plan with no underwriting restrictions and waiting periods

  • Tax Relief on medical premium paid

    Claim back on your annual medical premium

  • 24- Hour Assistance

    24-hour multilingual Call Centre and International Help-line to provide advice and assistance

  • Emergency Evacuation

    All Benefit Plans include Emergency Evacuation. Able to execute complex evacuations to multiple centres of excellence

  • Comprehensive Case Management

    Medical Panel and skilled medical specialists managing critical cases

( Terms and conditions apply)*

Useful Information

• Individuals  – Application Form will need to be completed

• Groups of 10 or more principal members not subject to underwriting or waiting periods for pre-existing conditions. 

• Completed, signed and dated Proposal Form
• National Identity Card
• Recent Utility Bill (not more than 3 months old)

Is this plan only for Expatriates and Mauritian Nationals?
Both Expatriates and Mauritian Nationals qualify


Can I seek treatment in my home country?
Dependant on your selected plan you may chose to have treatment in your Home Country or any alternatively  Country of your choice .  Costs of travel and accommodation for the Patient and Third Party Accompaniment included in Benefit Design 


What happens in an event of an emergency?
Cover is from time of incident. No pre-authorization is required. We need to be informed within 24 Hours. Our skilled medical panel will facilitate admission  and co-ordinate evacuation services in the event it is medically necessary


What happens if I do not utilise the full out-patient benefit in the policy period? 
Out-patient benefits not utilised in the policy period can be carried over into the next period 


What are the exclusions in this medical policy?
As per terms in conditions stipulated in the Policy documents

 

How do I proceed in case I need to be hospitalized?

Emergency Hospitalization 
Cover is from time of incident. No pre-authorization is required. We need to be informed within 24 Hours


Non-Emergency Hospitalization 
Forward medical report at least 48 hours before your admission to  


Name of Clinic/ Private Hospital
Date of Admission
Medical Report
Treatment Plan
Quotation from medical provider

[email protected] or via WhatsApp on via WhatsApp (+27) 79 141 2682

 

Emergency Admissions

No pre- authorization required.  advise us as soon as possible via our 24-hour WhatsApp (+27) 79 141 2682 or our 24-hour assistance line (+27) 11 326 7564


Can I make a claim as soon as my medical policy is issued?

In the case of emergency, there are no restrictions on when you may claim. The policy terms will define claim eligibility in case of pre-existing conditions or waiting periods should they be included in the plan. 


What is the timeframe to submit a claim?

You have 30  days to submit a claim along with all required documents.

Highlighted features
  • Customised Plans

    Benefit Plans will be tailormade to suit your needs

  • Underwriting for Group Plans

    No waiting periods for groups of more than 10 principal members

  • Tax Relief on medical premium paid

    Claim back on your annual medical premium

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This product is offered by: SICOM General Insurance Ltd

BRN:C10094766

FSC License No: IS10000004